Scott Wilson Hearing Aids

Hearing Aid Service and Repair

Hearing aids have small working parts, and it is not uncommon over time for a hearing aid to need service repair. You may try to turn the hearing aid on in the morning and find that there is no sound, the battery door may come unhinged, your wax trap may need changing, or your microphone may be clogged. If you have a behind-the-ear hearing aid maybe you need your tubing changed. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that needs repair, make an appointment for service. We are equipped to diagnose hearing aids that aren't working properly. Most repairs are minor and can be done in our office while you wait; others will need to be sent back to the manufacturer for repair. Scott or Chuck will help determine what kinds of a repair is necessary if you feel your hearing aid is not working properly.

We take pride in providing exceptional customer service to our patients. You can expect to receive the same exceptional service even when you didn't purchase your hearing aids from us. We service and repair all makes and models. New hearing aids typically come with a one, two, or three year warranty. If your warranty has expired, it is still possible to repair most hearing aids with a small fee. Depending on the hearing aid manufacturer, this repair usually comes with a new one year warranty. We will provide you with details when you take your hearing aid into the office.