Compatability

Smartphone compatible hearing aids

Thrive Hearing Control App

The Thrive Hearing Control app lets you easily connect your Livio AI and Livio hearing aids to your Apple® and Android™ devices.

Apple Compatibility

Thrive Hearing Control app runs on iOS 12 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following devices have been tested for compatibility:

 

iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7 
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE 
iPhone 5s
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (6th generation)

Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad may affect wireless performance. 

Android Compatibility

Thrive Hearing Control app runs on Android 6.0 or higher. The following phones have been tested for compatibility:

Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9
Samsung Galaxy® S9+
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7
Samsung Galaxy® S7 Edge
Samsung Galaxy® S6 Edge
Samsung Galaxy® S6
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® Note 5
Google Pixel 3
Google Pixel 3 XL
Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 5X
HTC 10
HTC 9
HTC One M8
HTC One M7
HTC U11 Life
LG LV-30
Motorola X4
Doro 8035 

*Thrive hearing app streaming functionality with Android products and operating systems requires Starkey Hearing Technologies Remote Microphone +.

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Smartphone compatible hearing aids

Trulink Hearing Control App

The TruLink Hearing Control app streams music, media and more directly from your iPhone, iPad, iPod touch and Apple Watch to your hearing aids*.  Apple Watch can control volume and memories of smartphone compatible hearing aids when connected to iPhone and/or iPad.

Apple Compatibility

TruLink Hearing Control app supports smartphone compatible Halo iQHalo 2 and Halo hearing aids and offers a variety of enhanced adjustment capabilities. The apps rely on Apple’s Operating System (iOS) to manage the connectivity between the smartphone compatible hearing aids.

TruLink has been tested and is compatible with the following version of Apple’s Operating System (iOS): 
iOS 11 or higher

iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. 

TruLink is compatible with the following Apple devices: 
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7 
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE 
iPhone 5s
iPhone 5c
iPhone 5
iPhone 4s (Halo only)
iPad Pro
iPad Air 2
iPad Air
iPad (4th generation)
iPad mini 4
iPad mini 3
iPad mini with Retina display
iPad mini
iPod touch (5th generation)
Apple Watch -requires iPhone 5 or later

For best performance, we recommend using TruLink 4.3

Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance. 

Android Compatibility

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing. Remember to check this page for updated Android compatibility information.

TruLink Hearing Control app* supports Halo iQHalo 2 and Halo hearing aids and is compatible with the following Android products and operating systems: 

Samsung Galaxy® S9+ running Android OS 8.0
Samsung Galaxy® S8 running Android OS 7.0
Samsung Galaxy® S7 Edge running Android OS 7.0
Samsung Galaxy® S7 running Android OS 7.0
Samsung Galaxy® S6 Edge Plus running Android OS 7.0
Samsung Galaxy® S6 Edge running Android OS 7.0
Samsung Galaxy® S6 running Android OS 5.0
Samsung Galaxy® S5 running Android OS 4.4.4
Samsung Galaxy® S4 running Android OS 4.4.4
Samsung Galaxy® Note 8 running Android OS 7.0
Samsung Galaxy® Note 7 running Android OS 6.0
Samsung Galaxy® Note 5 running Android OS 5.1.1
Samsung Galaxy® Note 4 running Android OS 5.0.1
Samsung Galaxy® Note 3 running Android OS 5.0

Google Pixel running Android OS 7.0
Google Pixel XL running Android OS 7.0
Google Pixel 2 running Android OS 8.0
Google Pixel 2 XL running Android OS 8.0
Google Nexus 6P running Android OS 8.0
Google Nexus 5X running Android OS 7.1.1

HTC 10 running Android OS 7.0
HTC One M9 running Android OS 6.0
HTC One M8 running Android OS 6.0
HTC One LTE (M7) running Android OS 5.0

*TruLink Hearing for Android does not provide streaming at this time.

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See Real Patient Reviews

Chuck Moscarello
5/5

I am a 74 year old man who has probably been losing the ability to hear gradually over the last 8 years and as with all things that change gradually you really don’t realize the impact on your total life experience. I was becoming more and more reclusive and less of the person that I had always been. With the ability to hear I became again what I once was and am happy to be back among the living life abundantly again. Thanks to my hearing aids and the staff at Scott Wilson Hearing Aids.

Kitty LaCavera
5/5

Scott Wilson and his staff are friendly, knowledgeable, and helpful in every way. I was made to feel comfortable from the time I walked in the door at each of my visits, through the definitive testing and subsequent fitting. My hearing devices were customized specifically for me. Scott Wilson even synced my hearing devices to my iPhone! What I thought would be frustrating experience was completely the opposite. Maintenance, follow up and check ups are handled with ease! Sincerely a 5 star experience!

Rudy Berrios
5/5

After 10 years of struggling with hearing loss and uncomfortable hearing aids, I finally found someone who is patient, caring and extremely knowledgeable of what best looks and fixes his customers. Scott takes hearing aids to the next level with a personal touch and not a business focused on selling you the most expensive hearing aids. If you have not yet found the right hearing aids for your needs, I strongly recommend you visit Scott Wilson Hearing you will not regret the visit. Staff is very pleasant, organized and punctual with appointments. 

Highly Recommend!